Mar 10, 2016 | | Rowlett, TX
Client's rating: 5 of 5

We had less than 3 minutes warning when we heard, “If you live in Rowlett, take shelter immediately!”. We looked out the window and watched the devastating EF-4 tornado go over the 190 bridge... headed straight for our street. In that moment, you remember whatʼs really Iʼm deeply thankful to have an incredible family I call “My Manchester Family”. They were there for me in the aftermath of the tornado. Thatʼs what they families. They had a vision: 1) To build residential care homes designed to make people feel at home, just like they would for their own family members. 2) To treat each person entering that home with compassion, dignity and outstanding personal care. How do I know? Iʼm there every week, engaging with the residents -- reminiscing, laughing, singing, dancing, playing the flute and listening to each residentʼs story. At Manchester Queens Ferry, one of the residents calls our time together,“Happy Hour”. One of our happiest hours was when a resident, I was told hadn't been able to speak, smiled and began to sing. Iʼm deeply grateful to spend my days with such amazing people. Not only are the residents “family”, so are the owners and staff. Dean, Adam, Dr. Newcomer, Erin and Emmy are dedicated, hardworking professionals who go above and beyond to treat your loved ones as if they were their own. The House Managers and caregivers are the most dedicated Iʼve ever met. The love and care they give is truly heartfelt. Yesterday, one of them said to me, “I treat each person as if they were my own mother or father.” Family.....thatʼs what Manchester Place is all about.

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Our Values

  • Personalized Care
  • Facilities designed like actual homes
  • Luxury Care
  • Warm Personalized Buildings
  • Highly Trained Staff
  • Lowest Staff to Resident Ratios
  • MD Medical Director
  • Owner Operated